5.2方针

5.2.1、制定质量方针

最高管理者应制定、实施和保持质量方针,质量方针应：

a. 适应组织的宗旨和环境并支持其战略方向；

b. 为建立质量目标提供框架；

c. 包括满足适用要求的承诺；

包括持续改进质量管理体系的承诺。

5.2.1、Establishing the quality policy

Top management shall establish, implement and maintain a quality policy that:

a. is appropriate to the purpose and context of the organization and supports its strategic direction;

b. provides a framework for setting quality objectives;

c. includes a commitment to satisfy applicable requirements;

d. includes a commitment to continual improvement of the quality management system.