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7.4、沟通
组织应确定与质量管理体系相关的内部和外部沟通,包括:
a)沟通什么;
b)何时沟通;
c)与谁沟通;
d)如何沟通;
e)谁来沟通。
注: 沟通应当包括与质量管理体系相关的内部和外部反馈。
7.2、Communication
The organization shall determine the internal and external communications relevant to the quality management system, including:
a. on what it will communicate;
b. when to communicate;
c. with whom to communicate;
d. how to communicate;
e. who communicates.
NOTE: Communication should include internal and external feedback relevant to the quality management system.
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